Inbound Requests Triggering Multiple Workflows

[Travis_Frick]

Hello!

I’m working on a Thunk that processes requests from our Email Channel, where the email attachment is the item being processed.

Currently, only one workflow is initiated per email, regardless of the number of attachments. I was wondering if there’s a way to trigger a separate workflow for each attachment in a single email? This would make bulk processing much easier than sending individual emails for every file.

I can share the Thunk via private message if needed.

Thanks!

[tony]

Hey @Travis_Frick - this should “just work” as long as you instruct your AI to do this. Here’s an example I just tested, where I send links via a webhook:

Try setting your instructions to something like “Create a separate row for each attachment in the email” - let me know what you find.

[Travis_Frick]

Thank you! Worked perfectly first try. I’ll need to work on my wording so the agent understands what I’m trying to get it to do.