# Latest **URL:** https://community.thunk.ai/latest.md [Latest](https://community.thunk.ai/latest.md) · [Categories](https://community.thunk.ai/categories.md) · [Tags](https://community.thunk.ai/tags.md) --- ## [Using Anthropic LLMs in Thunk.AI: Setup Guide](https://community.thunk.ai/t/using-anthropic-llms-in-thunk-ai-setup-guide/195)
**Author:** [@Tushar\_Chaudhari](https://community.thunk.ai/u/Tushar_Chaudhari)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 12:13pm UTC](https://community.thunk.ai/t/using-anthropic-llms-in-thunk-ai-setup-guide/195 "2026-07-03T12:13:14Z")
Is it possible to integrate Anthropic’s LLMs into the Thunk.AI platform? If so, what are the steps to configure this integration? --- ## [Date Column Visually Cutoff](https://community.thunk.ai/t/date-column-visually-cutoff/191)
**Author:** [@Ryan\_Parent](https://community.thunk.ai/u/Ryan_Parent)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 5:39pm UTC](https://community.thunk.ai/t/date-column-visually-cutoff/191 "2026-04-16T17:39:09Z")
The first character of the date column is cutoff on the work items page. The scroll bar at the bottom doesn’t help and the column width can’t be expanded. Thanks --- ## [PDF Text Extraction Error](https://community.thunk.ai/t/pdf-text-extraction-error/192)
**Author:** [@Ryan\_Parent](https://community.thunk.ai/u/Ryan_Parent)\ **Replies:** 2\ **Last updated:** [April 16, 2026, 5:23pm UTC](https://community.thunk.ai/t/pdf-text-extraction-error/192 "2026-04-16T17:23:51Z")
This PDF read error has been occurring somewhat frequently for me lately. It seems like the AI opens the PDF url one time and it works, but then it tries to again in the same step and tells itself that calling the same t… --- ## [New HiFi Benchmark measuring AI Reliability for IT Service Management](https://community.thunk.ai/t/new-hifi-benchmark-measuring-ai-reliability-for-it-service-management/190)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\ **Replies:** 0\ **Last updated:** [February 23, 2026, 3:14am UTC](https://community.thunk.ai/t/new-hifi-benchmark-measuring-ai-reliability-for-it-service-management/190 "2026-02-23T03:14:32Z")
Hi all, We have been working for the last two months on a benchmark for reliable AI automation of ITSM scenarios. Here is the link to the benchmark report. Within the report are links to the github repo for the benchmar… --- ## [Connecting to MCP servers -- more than 3000+ applications now accessible](https://community.thunk.ai/t/connecting-to-mcp-servers-more-than-3000-applications-now-accessible/189)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\ **Replies:** 0\ **Last updated:** [January 21, 2026, 1:32am UTC](https://community.thunk.ai/t/connecting-to-mcp-servers-more-than-3000-applications-now-accessible/189 "2026-01-21T01:32:53Z")
The support for MCP connections is now live for all users. All connections now start with choosing the application category: You then get to choose a specific application in the category: Then you describe how t… --- ## [Update to third-party sub-processors](https://community.thunk.ai/t/update-to-third-party-sub-processors/188)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\ **Replies:** 0\ **Last updated:** [December 23, 2025, 7:07am UTC](https://community.thunk.ai/t/update-to-third-party-sub-processors/188 "2025-12-23T07:07:44Z")
Hi everyone, we have just updated our list of third-party sub-processors. This is part of our Thunk.AI Trust Center which also has information about our data and security policies, information controls, and compliance c… --- ## [Thunk Not Working](https://community.thunk.ai/t/thunk-not-working/184)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 10\ **Last updated:** [November 18, 2025, 6:53pm UTC](https://community.thunk.ai/t/thunk-not-working/184 "2025-11-18T18:53:18Z")
Our Thunk appears to be malfunctioning. Rerunning all records/workflow steps did not resolve the problem. It basically gets stuck “Waiting” at Step 2 (“Collect information from URLs”) where the “Execution AI” area eith… --- ## ["Time limit reached" Error](https://community.thunk.ai/t/time-limit-reached-error/182)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 11\ **Last updated:** [November 18, 2025, 5:54pm UTC](https://community.thunk.ai/t/time-limit-reached-error/182 "2025-11-18T17:54:47Z")
Hello! Thunk got stuck at a workflow step due to “reaching a time limit” – please see screenshot! (FYI, I couldn’t find the option to share the step with you – not sure if it would bring you to that instance of running… --- ## [Thunk outage related to Cloudflare](https://community.thunk.ai/t/thunk-outage-related-to-cloudflare/185)
**Author:** [@tony](https://community.thunk.ai/u/tony)\ **Replies:** 0\ **Last updated:** [November 18, 2025, 4:01pm UTC](https://community.thunk.ai/t/thunk-outage-related-to-cloudflare/185 "2025-11-18T16:01:59Z")
Hi all, this morning we were affected by the Cloudflare outage. This could have affected your Thunk and looked like “LLM unavailable” errors. --- ## [Scheduled Maintenance - Saturday, Nov 15, 2025 at 4:00 am Pacific](https://community.thunk.ai/t/scheduled-maintenance-saturday-nov-15-2025-at-4-00-am-pacific/183)
**Author:** [@Jen\_ThunkAI](https://community.thunk.ai/u/Jen_ThunkAI)\ **Replies:** 1\ **Last updated:** [November 15, 2025, 1:22pm UTC](https://community.thunk.ai/t/scheduled-maintenance-saturday-nov-15-2025-at-4-00-am-pacific/183 "2025-11-15T13:22:42Z")
Hello, We wanted to give you a heads up about scheduled system maintenance this weekend. When: Saturday, Nov 15, 2025 at 4:00 AM Pacific Time What to expect: During this brief maintenance window, your Thunks will temp… --- ## [Input/Output Properties Show Current Value Instead of Value When Step Ran](https://community.thunk.ai/t/input-output-properties-show-current-value-instead-of-value-when-step-ran/180)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 5\ **Last updated:** [November 15, 2025, 12:54am UTC](https://community.thunk.ai/t/input-output-properties-show-current-value-instead-of-value-when-step-ran/180 "2025-11-15T00:54:48Z")
The input/output properties displayed at each step show their CURRENT value instead of the value they held when the step was run (for inputs, you want to see what the step was GIVEN; for outputs, you want to see what the… --- ## [JSON from Web-Scraping Tool](https://community.thunk.ai/t/json-from-web-scraping-tool/179)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 4\ **Last updated:** [November 13, 2025, 3:59pm UTC](https://community.thunk.ai/t/json-from-web-scraping-tool/179 "2025-11-13T15:59:50Z")
When the workflow calls the Thunk web-scraping tool to fetch and extract data from multiple URLs, several pages sometimes return identical JSON outputs–even though the pages themselves differ. So several unique websites… --- ## [Editing Workflow Status](https://community.thunk.ai/t/editing-workflow-status/169)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 3\ **Last updated:** [November 12, 2025, 4:57am UTC](https://community.thunk.ai/t/editing-workflow-status/169 "2025-11-12T04:57:44Z")
First off, thank you for being so responsive and I am excited to read your responses to my other posts! :grinning\_face: In this post, I am wondering how you can edit what a step moves the Workflow Status from after the … --- ## [View of all properties with their data types, etc](https://community.thunk.ai/t/view-of-all-properties-with-their-data-types-etc/178)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 4\ **Last updated:** [November 12, 2025, 4:54am UTC](https://community.thunk.ai/t/view-of-all-properties-with-their-data-types-etc/178 "2025-11-12T04:54:30Z")
Unless I’m missing something (which is very possible), currently we can only view properties from the Input/Output Properties lists of a step or in the record menu. It would be great to have a dedicated page/area in the… --- ## [Execution AI is not visible when Status = Final](https://community.thunk.ai/t/execution-ai-is-not-visible-when-status-final/177)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 3\ **Last updated:** [November 12, 2025, 4:52am UTC](https://community.thunk.ai/t/execution-ai-is-not-visible-when-status-final/177 "2025-11-12T04:52:22Z")
When Status = Final, we are no longer able to view “Execution AI”. Can you please give the ability to view “Execution AI” when Status = Final? --- ## [Thunk Wants You to Log In with Google Account to Enable More Permissions for Microsoft 365 Connection](https://community.thunk.ai/t/thunk-wants-you-to-log-in-with-google-account-to-enable-more-permissions-for-microsoft-365-connection/157)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 6\ **Last updated:** [November 12, 2025, 2:49am UTC](https://community.thunk.ai/t/thunk-wants-you-to-log-in-with-google-account-to-enable-more-permissions-for-microsoft-365-connection/157 "2025-11-12T02:49:35Z")
On the main Thunk page, click your user icon in the bottom left of left frame (likely just a circle with the first letter of your name) Click My account Click the Connections tab Clicking Enable More Permissions brings… --- ## [Got Error Message "⚠️ There was a problem with the LLM: 400 Total file size exceeds the limit of 32MB"](https://community.thunk.ai/t/got-error-message-there-was-a-problem-with-the-llm-400-total-file-size-exceeds-the-limit-of-32mb/164)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 3\ **Last updated:** [November 12, 2025, 12:42am UTC](https://community.thunk.ai/t/got-error-message-there-was-a-problem-with-the-llm-400-total-file-size-exceeds-the-limit-of-32mb/164 "2025-11-12T00:42:43Z")
I got the error message “:warning: There was a problem with the LLM: 400 Total file size exceeds the limit of 32MB” while trying to run a step in our Thunk (see URL). FYI, we reran the step and it succeeded. --- ## [Conditional Steps](https://community.thunk.ai/t/conditional-steps/170)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 2\ **Last updated:** [November 11, 2025, 6:32pm UTC](https://community.thunk.ai/t/conditional-steps/170 "2025-11-11T18:32:15Z")
First off, I just want you to know I don’t expect to get responses on all of these – they’re just suggestions! Workflows could be made much more powerful and actually less complicated if instead of a single path, steps … --- ## [Ability to Skip Steps](https://community.thunk.ai/t/ability-to-skip-steps/171)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 2\ **Last updated:** [November 11, 2025, 5:49pm UTC](https://community.thunk.ai/t/ability-to-skip-steps/171 "2025-11-11T17:49:54Z")
If we’re in the middle of editing a step but want to be able to run the rest of the workflow, it would be nice to be able to flip a switch to force the Thunk to skip the step. (Not as a criticism – as a suggestion or th… --- ## [Continuity of Thunk Across Steps?](https://community.thunk.ai/t/continuity-of-thunk-across-steps/166)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 2\ **Last updated:** [November 11, 2025, 5:42pm UTC](https://community.thunk.ai/t/continuity-of-thunk-across-steps/166 "2025-11-11T17:42:26Z")
Hello Thunk! I am wondering what (if anything) Thunk just remembers naturally (without Input Properties or anything) from previous steps. Is it a clean slate with every step? Thanks! --- ## [Moving Steps Around](https://community.thunk.ai/t/moving-steps-around/165)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 2\ **Last updated:** [November 11, 2025, 5:32pm UTC](https://community.thunk.ai/t/moving-steps-around/165 "2025-11-11T17:32:50Z")
I am wondering if any upgrades will be made to the ability to move steps around? It would be nice if you could drag steps before or after (above or below) other steps! Right now we are just deleting steps and recreatin… --- ## [Red/green QC highlighting not working](https://community.thunk.ai/t/red-green-qc-highlighting-not-working/175)
**Author:** [@jrozen](https://community.thunk.ai/u/jrozen)\ **Replies:** 1\ **Last updated:** [October 31, 2025, 6:41pm UTC](https://community.thunk.ai/t/red-green-qc-highlighting-not-working/175 "2025-10-31T18:41:25Z")
Hello! We are trying to re-run the red/green QC highlighting using the “+ Add” button. We got a success message “Added feedback to 26 memory nodes from the SharePoint Excel file using the specified property map and key… --- ## [Property Names - 2 Suggestions](https://community.thunk.ai/t/property-names-2-suggestions/176)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 6:19pm UTC](https://community.thunk.ai/t/property-names-2-suggestions/176 "2025-10-31T18:19:58Z")
Hi Thunk! I have two suggestions regarding property names: Do not allow multiple properties with the same name (it is currently possible) Allow properties to be renamed --- ## [Thunk is stuck at step 1](https://community.thunk.ai/t/thunk-is-stuck-at-step-1/174)
**Author:** [@jrozen](https://community.thunk.ai/u/jrozen)\ **Replies:** 2\ **Last updated:** [October 30, 2025, 6:55pm UTC](https://community.thunk.ai/t/thunk-is-stuck-at-step-1/174 "2025-10-30T18:55:44Z")
Hi! I tried to re-run our Thunk records this morning with the Rocket Ship icon to see the results with our latest instruction updates. Seems like the records are not able to proceed past the first step. I confirmed th… --- ## [Heads up: putting in Team and SKU structures into the user account management](https://community.thunk.ai/t/heads-up-putting-in-team-and-sku-structures-into-the-user-account-management/173)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\ **Replies:** 0\ **Last updated:** [October 28, 2025, 10:12pm UTC](https://community.thunk.ai/t/heads-up-putting-in-team-and-sku-structures-into-the-user-account-management/173 "2025-10-28T22:12:55Z")
Hi everyone, This week, we’re making some platform changes to (a) define SKUs, (b) group paying user accounts into Teams and associate each team with a SKU, LLM API keys, etc, (c) enable/throttle some features based on … --- ## [Exceeded prompt/completion token limit Please enter your OPEN\_AI API key to continue using Thunk.AI?](https://community.thunk.ai/t/exceeded-prompt-completion-token-limit-please-enter-your-open-ai-api-key-to-continue-using-thunk-ai/168)
**Author:** [@Marzios](https://community.thunk.ai/u/Marzios)\ **Replies:** 1\ **Last updated:** [October 24, 2025, 7:29pm UTC](https://community.thunk.ai/t/exceeded-prompt-completion-token-limit-please-enter-your-open-ai-api-key-to-continue-using-thunk-ai/168 "2025-10-24T19:29:53Z")
Your account is blocked. Exceeded prompt/completion token limit Please enter your OPEN\_AI API key to continue using Thunk.AI where do i get this? im only using thunk to connect with gsheets i also canty see what the lim… --- ## [⚠️ Could not finish work due to an internal error](https://community.thunk.ai/t/could-not-finish-work-due-to-an-internal-error/167)
**Author:** [@Marzios](https://community.thunk.ai/u/Marzios)\ **Replies:** 1\ **Last updated:** [October 24, 2025, 9:13am UTC](https://community.thunk.ai/t/could-not-finish-work-due-to-an-internal-error/167 "2025-10-24T09:13:47Z")
i cants seem to run anything anymore i keep getting a :warning: Could not finish work due to an internal error. --- ## [Exporting Steps](https://community.thunk.ai/t/exporting-steps/163)
**Author:** [@Rachel](https://community.thunk.ai/u/Rachel)\ **Replies:** 0\ **Last updated:** [October 23, 2025, 5:05pm UTC](https://community.thunk.ai/t/exporting-steps/163 "2025-10-23T17:05:03Z")
Could you give us the ability to export all steps – including: Title/# of the step Directions Examples Input properties (just the selected ones – not all of them) Output properties (just the selected ones – not all of … --- ## [Escape Character Issue](https://community.thunk.ai/t/escape-character-issue/162)
**Author:** [@Ryan\_Parent](https://community.thunk.ai/u/Ryan_Parent)\ **Replies:** 2\ **Last updated:** [October 7, 2025, 5:45pm UTC](https://community.thunk.ai/t/escape-character-issue/162 "2025-10-07T17:45:54Z")
I have a Thunk that uses an API tool sending data to Appsheet. When the data gets to Appsheet some text shows up as HTML entity codes or entity names as shown in the screenshots below. Not sure why this is happening. Int… --- ## [Npm Supply Chain Attack - September 8, 2025](https://community.thunk.ai/t/npm-supply-chain-attack-september-8-2025/161)
**Author:** [@Scott-Thunk.AI](https://community.thunk.ai/u/Scott-Thunk.AI)\ **Replies:** 0\ **Last updated:** [September 11, 2025, 8:11pm UTC](https://community.thunk.ai/t/npm-supply-chain-attack-september-8-2025/161 "2025-09-11T20:11:29Z")
Summary On September 8, 2025, a sophisticated supply chain attack compromised 19-20 popular npm packages. We received a question about Thunk.AI status related to this attack so wanted to give an update. The summary is … [Next page](https://community.thunk.ai/latest.md?page=1)