# Product Updates
**URL:** https://community.thunk.ai/c/product-updates/7.md
[Latest](https://community.thunk.ai/latest.md) · [Categories](https://community.thunk.ai/categories.md) · [Tags](https://community.thunk.ai/tags.md)
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## [About the Product Updates category](https://community.thunk.ai/t/about-the-product-updates-category/114)
**Author:** [@TyAlevizos](https://community.thunk.ai/u/TyAlevizos)\
**Replies:** 0
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## [New HiFi Benchmark measuring AI Reliability for IT Service Management](https://community.thunk.ai/t/new-hifi-benchmark-measuring-ai-reliability-for-it-service-management/190)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\
**Replies:** 0\
**Last updated:** [February 23, 2026, 3:14am UTC](https://community.thunk.ai/t/new-hifi-benchmark-measuring-ai-reliability-for-it-service-management/190 "2026-02-23T03:14:32Z")
Hi all, We have been working for the last two months on a benchmark for reliable AI automation of ITSM scenarios. Here is the link to the benchmark report. Within the report are links to the github repo for the benchmar…
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## [You can now allow-list specific email addresses to forward messages to your thunk](https://community.thunk.ai/t/you-can-now-allow-list-specific-email-addresses-to-forward-messages-to-your-thunk/134)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\
**Replies:** 0\
**Last updated:** [June 4, 2025, 5:03pm UTC](https://community.thunk.ai/t/you-can-now-allow-list-specific-email-addresses-to-forward-messages-to-your-thunk/134 "2025-06-04T17:03:49Z")
Every thunk has an email address and an inbox. It can receive emails with attachments, and those get automatically picked up and processed as new workflows. But of course, we don’t want to allow anybody to spam this …
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## [Starting up this user community](https://community.thunk.ai/t/starting-up-this-user-community/120)
**Author:** [@praveen-Thunk.AI](https://community.thunk.ai/u/praveen-Thunk.AI)\
**Replies:** 0\
**Last updated:** [May 27, 2025, 2:53am UTC](https://community.thunk.ai/t/starting-up-this-user-community/120 "2025-05-27T02:53:20Z")
Hi everyone, We’ve spent the last two years building out the Thunk.AI platform. If you want to build AI workflows to automate business processes (AI agents!), Thunk.AI is probably a good platform for you. There’s two t…
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## [Thunk.AI Updates for March 2025](https://community.thunk.ai/t/thunk-ai-updates-for-march-2025/115)
**Author:** [@TyAlevizos](https://community.thunk.ai/u/TyAlevizos)\
**Replies:** 0\
**Last updated:** [April 7, 2025, 6:41pm UTC](https://community.thunk.ai/t/thunk-ai-updates-for-march-2025/115 "2025-04-07T18:41:00Z")
Thunk Release Notes - March 2025 Overview The March 2025 release brings significant enhancements to the platform with a focus on improved file handling capabilities, UI refinements, agent intelligence, conversational fea…
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## [Thunk Updates in September 2024](https://community.thunk.ai/t/thunk-updates-in-september-2024/101)
**Author:** [@Scott-Thunk.AI](https://community.thunk.ai/u/Scott-Thunk.AI)\
**Replies:** 0\
**Last updated:** [October 5, 2024, 5:08pm UTC](https://community.thunk.ai/t/thunk-updates-in-september-2024/101 "2024-10-05T17:08:29Z")
This provides a summary of the changes in Thunk.AI that happened in September 2024. User Experience There are significant changes in the UI this month to make it easier to understand what the AI is doing and giving more…
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## [Thunk.AI Updates for October 2024](https://community.thunk.ai/t/thunk-ai-updates-for-october-2024/102)
**Author:** [@Scott-Thunk.AI](https://community.thunk.ai/u/Scott-Thunk.AI)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 4:22pm UTC](https://community.thunk.ai/t/thunk-ai-updates-for-october-2024/102 "2024-10-30T16:22:18Z")
Thunk.AI Update for October 2024 Welcome to the October 2024 update! This release focuses on simplifying workflows, increasing AI control, and improving overall system performance. Features This section describes addit…
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## [Thunk.AI Updates for November 2024](https://community.thunk.ai/t/thunk-ai-updates-for-november-2024/105)
**Author:** [@Scott-Thunk.AI](https://community.thunk.ai/u/Scott-Thunk.AI)\
**Replies:** 0\
**Last updated:** [December 4, 2024, 7:28pm UTC](https://community.thunk.ai/t/thunk-ai-updates-for-november-2024/105 "2024-12-04T19:28:41Z")
Thunk.AI Update for November 2024 Welcome to the November 2024 update for Thunk.AI! In this release, we’re excited to introduce several new features and improvements designed to enhance your experience and productivity.…